Question 1

HOW DO I USE MY RECOVAPRO?

Accepted Answer

To power the device ON, move the power switch on the bottom of the battery to the ON position. To power the device OFF, push the power switch to the OFF position.With the power switch in the ON position, press the Speed button once to switch the device to level one mode, twice for level two, three times for level three, four times for level four and five times for level five. The blue indicator LED lights will indicate the corresponding power level.Smart Touch™ Technology allows the device to be switched OFF at any level by merely Holding down the Speed button for two seconds.With device OFF, fully insert applicator by firmly pressing in. Remove by pulling it out.Massage the desired body part at the desired speed, applying pressure as needed.Smart Glide™ Technology which this device is fitted with provides a built-in protection apparatus which automatically powers down the device when it's running time exceeds 10 minutes.Please place the power switch in the OFF position, once the device is no longer in use.

Question 2

HOW LONG SHOULD I USE MY RECOVAPRO?

Accepted Answer

Depending on the desired result, we recommend using your Recovapro for a minimum of 15 seconds and a maximum of 2 minutes per muscle group. A full-body session should not exceed 10 minutes. Treat yourself 2-3 times per day.30 SECONDS = MUSCLE ACTIVATIONPrior to workouts or physical activity, float your Recovapro for up to 30 seconds to instantly activate and “wake up” your muscles.15 SECONDS = MUSCLE RE-ACTIVATIONReactivate muscles during your workout or any activity by using your Recovapro for 10-15 seconds on the muscle group. This will re-energize, relieve muscle spasms and fatigue, and keep muscles active.2 MINUTES = PAIN RELIEF & RECOVERYFloat your Recovapro for up to 2 minutes for muscle recovery post-workout to decrease soreness, and on any muscles that require immediate pain relief.

Question 3

WHAT IS A RECOVAPRO?

Accepted Answer

RECOVAPRO is a cutting-edge full body massaging device that uses percussive vibration to improve the body's overall performance.RECOVAPRO is manufactured using the industries leading components providing a perfect amount of vibration.With innovative features such as Smart Glide™ and Smart Touch™ Technology, sore, stiff muscles will become a thing of the past.

Question 4

WHAT ARE THE BENEFITS OF USING RECOVAPRO?

Accepted Answer

Whether you’re an athlete, personal trainer, fitness enthusiast, or you have muscle tension, minor aches, and pains, Recovapro provides a natural approach to improving your physical health. Recovapro Percussive Therapy can help you perform better, recover faster, and relieve minor aches and pains for whole-body wellness.Recovapro helps with the following:Accelerates recovery & muscle repair, Increases blood and lymphatic flow, Relieves muscle spasms and stiffness, Breaks up scar tissue, Improves lactic acid clearance, Activates the nervous system and muscles, Muscle fatigue, pain, tightness, soreness, and knots, Natural stress reliefRecovapro can also help with muscle tension related to nerve damage, atrophy, arthritis, multiple sclerosis, and a range of other ailments.

Question 5

WHO IS RECOVAPRO FOR?

Accepted Answer

Recovapro devices are engineered and designed to be professional-grade yet effective for daily consumer use.Recovapro is trusted by:World renowned Physiotherapist, Athletes, Professional Teams, Gyms and Clinics.

Question 6

WHEN WILL MY ORDER SHIP?

Accepted Answer

Orders generally process within 1 business day. Orders placed after 2pm GMT Friday will be processed the following Monday.When your order is ready for shipment, you’ll receive email notifications with tracking and delivery updates.Reach out to SUPPORT@RECOVAPRO.CO.UK if you have any questions about your order.

Question 7

WHAT IS YOUR RETURN POLICY?

Accepted Answer

We want you to love your Recovapro as much as we do. If there is any reason you are not satisfied with your Recovapro, you have 90 days to return it with a money-back guarantee.1. Returns are accepted within the first 90 days from the date of purchase. If you are within your first 90 days, please reach out to our Customer Experience Team via email at Support@recovapro.co.uk.2. Once we receive your email, a member of our team will provide you with a Return Authorization Form to complete and send back to us. The form MUST be included with your return. Please keep in mind, we do not cover the shipping cost for the returned device. We advise that you hold onto your tracking information as we are not responsible for lost packages by the carrier.3. Once we receive the return device to our warehouse, it will take approximately 2 business day to process a refund.4. Once we issue the refund, it can take 5-7 business days for it to reflect in your original method of payment.If you have any questions or concerns, please do not hesitate to contact us at Support@recovapro.co.uk. We’re happy to help.

Question 8

WHERE CAN I PURCHASE RECOVAPRO DEVICES?

Accepted Answer

You can purchase a Recovapro directly through our Recovapro website or through one of our authorized distributors.

Question 9

WHAT FORMS OF PAYMENT ARE ACCEPTED TO PURCHASE THE RECOVAPRO?

Accepted Answer

We accept all major credit cards, PayPal, Cash & Klarna

Question 10

DO YOU HAVE ANY FINANCING OPTIONS OR PAYMENT PLANS?

Accepted Answer

We’re happy to offer financing options that allow you to pay monthly for your order.

Question 11

WHAT TYPES OF DISCOUNTS OR PROMO CODES DO YOU OFFER?

Accepted Answer

We are proud to offer a special discount to any active duty military, veterans, law enforcement, and first responders as a way to show our appreciation and support for their service.Just send in your proof of service (photo ID or other documentation) to our Customer Service Team at Support@recovapro.co.uk and we will be more than happy to assist.

Question 12

HOW DO I REGISTER MY RECOVAPRO FOR A WARRANTY?

Accepted Answer

If you purchased the RECOVAPRO directly from us at www.Recovapro.co.uk, your warranty will have automatically registered.

Question 13

IMPORTANT SAFETY INSTRUCTIONS?

Accepted Answer

We strive to make the Recovapro as safe as possible. This is an advanced mechanical tool with electric components. If the Recovapro and its accessories are not used or maintained properly, there is a risk of fire, electric shock, or injury. When using the Recovapro, these basic precautions should always be followed including:For adult use only/adult supervision.Use only on a dry clean surface of the body over clothing by lightly pressing and moving across the body for approximately 60 seconds per region.Use the massage device only on the body's soft tissue as desired without producing pain or discomfort. Do not use it on your head or any hard or bony area of the body.Use only the applicators that provide the best-desired effect.Bruising can occur regardless of control setting or pressure applied. Check treated areas frequently and immediately stop at first sign of pain or discomfort.Keep fingers, hair, or any other body part away from the shaft, and back side of the applicator as pinching may occur.Do not place any objects into the ventilation holes of the massage device.Do not immerse in water or allow water to enter the ventilation holes of the massage device.Do not drop or misuse the massage device.Only recharge with supplied 24VDC massage device charger.Carefully examine device and battery before each use.Do not tamper or alter the massage device in any way.Never leave the massage device operating or charging unattended.

Question 14

WHAT MAKES RECOVAPRO DIFFERENT THAN OTHER PRODUCTS ON THE MARKET?

Accepted Answer

Recovapro devices use a scientifically-calibrated combination of 12 mm amplitude with a frequency of 25 percussions per second - 55 percussions per second, the essential range required to relieve pain, enhance performance, improve range of motion, and accelerate recovery.Every day, Recovapro continues to work with the best designers, technologists, and scientists to create the most effective percussive therapy devices available.Recovapro is the only product which utilises Smart Glide and Smart Touch Technology setting a new benchmark for what a percussion device should be. Once you try the Recovapro, we promise you’ll feel the difference.

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